Help desk
Colleague

With commercial feeling

toren 1 - admin
toren - admin

Work at

We bring content and technology together and help you build a stronger brand

Help desk
colleague

Questions about the use of software, technical issues, troubleshooting and working with application specialists. As a helpdesk employee you are a support and rock for our customers.

Help desk customer support

As a helpdesk employee, you and your colleagues are involved in solving application and IT problems for our customers. Our customers are media companies and brands that use our workflow solutions. These are based on software from Adobe and WoodWing, among others, and are hosted in Amazon.

As a helpdesk employee you will speak to customers and help them solve questions and problems with the software. You will be supported in this by our service team, which consists of application and IT specialists who together provide second-line support. You use our helpdesk ticket system in which we manage questions, solutions and response time.

We ensure that you are trained in the various applications and platforms that we use for our customers and the supporting software we use for this.

We offer you a challenging and fun working environment at a dynamic, inspiring and innovative company that works for beautiful brands such as Yamaha, DPG, Bavaria, ANWB, New Skool Media, Audax, Hoogvliet, G-Star and NCOI. Our team

Salary indication:In consultation
Employment:Temporary fixed with intention
Hours:32 - 40 hours a week
Location:Hilversum

Communicative and customer-oriented

What do you make the difference with?

You have at least a completed HBO education in ICT. You enjoy assisting customers on a daily basis in solving questions from key users. You are a real team player who, together with his direct colleagues, tackles software problems at our customers. You are customer-oriented, have good communication skills and would like to develop further within our organization.

Do you recognize yourself in this profile and are you enthusiastic about the challenge? We look forward to meeting you!

The procedure

Fast and careful

Acquisition in response to this advertisement is
not appreciated.

Applications can be sent to:
alexandra.goemans@qonqord.com . For questions you can contact by phone
are recorded with Alexandra Goemans on telephone number
06 21 50 09 36.

When you apply, you will receive a response within 24 hours.

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